FAQs
1. What types of leather do you use?
We use premium, full-grain and top-grain genuine leather sourced responsibly. Our products are designed to age beautifully with a rich patina over time.
2. Are your products handmade?
Yes, all Bharat Origins products are handcrafted by skilled artisans with great attention to detail and quality.
3. How do I care for my leather goods?
Wipe with a soft, dry cloth regularly. Use a leather conditioner occasionally to maintain suppleness. Avoid prolonged exposure to water and direct sunlight.
4. Do you offer personalization or embossing?
Yes, we offer name or initial embossing on select products. You can choose this option while placing your order.
5. Can I customize a product?
At this time, we offer limited customization. For bulk or special requests, feel free to contact our support team.
6. How long will my order take to ship?
Orders are typically shipped within 2–5 business days. Delivery time depends on your location and chosen shipping method.
7. What is your return policy?
We accept returns within 7 days of delivery for unused products in original condition. Personalized items are non-returnable unless defective.
8. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking link. You can also track your order through your account dashboard.
9. How are Bharat Origins products different from others?
We blend traditional Indian craftsmanship with timeless design. Our focus is on authenticity, sustainability, and artisan respect—making each product a legacy piece.
10. Can I find your products in stores?
Currently, we operate exclusively online to ensure better quality control and direct customer support.
11. Do your products come in different colors or sizes?
Yes, most of our products are available in multiple leather tones and sizes. Options are shown on each product page.